Refund policy

Refund policy
We strive to ensure that all of our customers are 100% happy with the item they receive and it meets your high expectations. However, in any unfortunate event that you are not happy we will do everything we can to correct this.
All of our personalised and special made to order products cannot be returned to us, or a refund requested, unless they are damaged or faulty.
Requesting a return for damaged/faulty goods
Contact us by e-mail within 48 hours of delivery.
Please attempt to include as much information you possible can including:
Name
Postal address
What's the fault with the product?
Photo of the faulty/damaged product.
Would you prefer a refund or replacement?